Liji Thomas on 'Conversational Bots'

What is the origin and future of conversational bots and how to create and deploy them?

  • 2nd Copernican Revolution and HCAI
  • Successful use cases of chatbots
  • Why Conversational AI?
  • Guidelines for developing chatbots
  • How to take care of local sensitivies which may be specific to certain areas and cultures?
  • Should all software engineers should learn anthropology and psychology?
  • What makes a successful chatbot?
  • Advice for any new manager

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