Tag Archives: personal MBA

Are we demanding too much out of customer service?

While expecting fantastic customer service, are we – customers – putting too much pressure on the businesses? Continue reading

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What is your learning model?

Whether lucky or smart, I’ve always worked on challenging, well-paying and emerging concepts & tools. Having reached a certain stage in my career, I’m preparing for the next stage. I’ve followed ‘learn-do-refine’ model which has worked pretty well so far. With that foundation, here is my learning model for the next stage. Continue reading

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What do customers want?

Provide simply-better customer experience for continued success. Continue reading

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How relavant is ‘The Mythical Man-Month’?

Can a book written 20 years ago about a software building experience 30 years ago still be relavant, much less be useful? Continue reading

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Inspiring Managers

I’ve been privileged to work with some of the best minded managers. Here I recount some memories. Continue reading

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Reading for MBA

Should I’ve to necessarily go to school to get a MBA? Apparently not, I can sit at my desk; read; and be a MBA. Continue reading

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A tale of two customer services

How does customer service impact the opinion that the end users make of the online business? I present my experience with two vendors – I will probably go back to one vendor; and definitely not to the other. Continue reading

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As I drive through chaotic Bangalore Traffic…

It is a known fact that Bangalore Traffic is chaotic. Is it possible to learn something from it? Continue reading

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Life’s little lessons

Three precious learning about life. Continue reading

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Tribute to my teachers

Thanking of those who inspired me. Can I be an inspiration too? Continue reading

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