Author Archives: Joseph Jude

Now you can create cases via Twitter

With increasing popularity of social media, integrating Case Management Systems with social media is inevitable Continue reading

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Why I chose web2py for developing YATSY?

Here I discuss the reasons that I went with web2py for developing YATSY – an open source helpdesk application for google appengine. Continue reading

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Are we demanding too much out of customer service?

While expecting fantastic customer service, are we – customers – putting too much pressure on the businesses? Continue reading

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Do tweets add value?

I’ve been a twitter user for little more than a year. In the beginning, it was just casual & meaningless I-am-here & I-am-doing-that kind-of tweets. Over time, I realized, I could benefit from the tweets by people around the world. … Continue reading

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A byte of apple

Experience with a new toy Continue reading

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What is your learning model?

Whether lucky or smart, I’ve always worked on challenging, well-paying and emerging concepts & tools. Having reached a certain stage in my career, I’m preparing for the next stage. I’ve followed ‘learn-do-refine’ model which has worked pretty well so far. With that foundation, here is my learning model for the next stage. Continue reading

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A First shot at web2py

Is web2py the answer for an easy-to-user, feature-rich web framework? Continue reading

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Simply better entertainer

Continuing on the ‘simply better’ series, here is the example of someone who has reigned the Tamil Entertainment industry for decades by his seemingly simple approach to entertain. Continue reading

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Standing on giants

Will what got me thus far, get me still further? Continue reading

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Simply Better Consultants

What makes a consultant ‘simply better’? Continue reading

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